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Consulting Partners

Respect Network Corporation has partnered with the world’s leading specialists in the personal data industry to work with our Founding Partners and Founding Vendors. Each of the following firms is a pioneer in this space — together they offer the most comprehensive assembly of expertise available on the subjects of VRM (Vendor Relationship Management), VPI (Volunteered Personal Information), personal cloudspersonal channels, and how a company can fully realize the benefits of empowered customers.

Ctrl-Shift is a UK analyst and research firm focused on understanding the impact of the shift of control to the empowered consumer. Ctrl-Shift works with market leaders to build strong and prosperous businesses by taking advantage of this shift to deliver new customer value.

Liz Brandt

Liz is CEO and cofounder of Ctrl-Shift. Convinced that the empowered consumer would change the world economic marketplace for the better, Liz co-founded with Alan Mitchell the Buyer Centric Commerce Forum in the UK in 2002.

She subsequently founded Digital Public which designed and launched digital media services for government. Under her leadership Digital Public successfully develop a number of services that placed the citizen in control. Digital is now part of The Engine Group.

Liz was the co-founder of Zishi, a Private Equity funded mobile CRM company specializing in the design and rollout of individual mobile travel services. Zishi is now part of Equant.

Liz’s previous history spans back across development of the International CRM business for Logica and international and national networks for Barclays Bank.

Alan Mitchell

Alan is co-founder and Strategy Director of Ctrl-Shift. Alan first started working on the concept of the empowered consumer in the late 1990s with a book length report, published by the Financial Times, on Brands in the Information Age. Passionate about the topic, he co-founder with Liz Brandt the Buyer Centric Commerce Forum in the UK in 2002.

Alan subsequently developed the theme of ‘buyer-centric’ and ‘person-centric commerce’ (now often called VRM) in his 2001 book Right Side Up. He did further work on emerging business models in his book The New Bottom Line published in 2003.

Alan has deep insight into the commercial/marketing implications of VRM via his former roles as Editor of Marketing magazine, marketing correspondent for the London Times, and as a writer for the Financial Times.

Alan is also a Visting Fellow at Cranfield School of Management, and serves on the Editorial Boards of the Journal of Brand Management and the Journal of Direct, Digital and Database Marketing. He is also a co-founder of Mydex, the personal data store company.

The Searls Group has provided strategic positioning, management consulting, and VRM (Vendor Relationship Management) expertise to clients including Hitachi, Sun, Apple, Nortel, Borland, BT, Symbian Foundation, Motorola, and Acxiom in addition to many start-ups. The Searls Group grew out of Doc Searl’s work with Hodskins Simone & Searls, which he co-founded in North Carolina and which later became one of Silicon Valley’s top advertising agencies. (HS&S was acquired by Publicis in 1998.)

Doc Searls

Doc Searls is Senior Editor of Linux Journal, co-author of The Cluetrain Manifesto, an alumnus fellow with the Berkman Center for Internet and Society at Harvard University, a fellow with the Center for Information Technology and Society (CITS) at the University of California, Santa Barbara, one of the world’s most quoted bloggers, and a photographer committed to enlarging the sum of images in the public domain.

Doc began writing for Linux Journal in 1996, and has been Senior Editor for most of the time since. He has contributed to a number of books on open source, including Open Sources 2.0 from O’Reilly. In The World is Flat, Thomas L. Friedman calls Doc “one of the most respected technology writers in America.” In 2005, Doc won the Google O’Reilly Open Source Award for Best Communicator. Doc’s byline has also appeared in OMNIWiredPC MagazineThe Standard,The SunUpsideRelease 1.0The Globe & Mail and many other publications.

Doc was a fellow at the Berkman Center from 2006-2010 where he started ProjectVRM (Vendor Relationship Managemen)t, the customer-side counterpart for CRM, or Customer Relationship Management, a $16 billion business. Today there are dozens of VRM development projects and companies. For his work on VRM, Doc was named a ”2010 Influential Leader” by CRM Magazine., which devoted most of its May 2010 issue (and its cover story, on the right) to VRM. Doc’s VRM work is also the subject of his new book, The Intention Economy, being published May 1 by Harvard Business Publishing.

Burtonian is a professional services company founded on over 30 years of proven methods for creating the lexicon and processes to be successful with networking and infrastructure technologies.

Craig Burton

Craig is one of the leading visionaries and analysts in the computing industry responsible for concepts like NetWare Open Systems, The Network Services Model, metadirectory, and The Internet Services Model. His specialty is the process of making new software and services infrastructure ubiquitous.

Craig was one of the founding members of Novell, where he served as senior vice president of corporate marketing and development. During his eight years with Novell, Craig’s unique market strategies (which included the development of concepts such as file server technology, hardware independence, fault tolerance, Universal NetWare Architecture and NetWare Open Systems) resulted not only in market leadership for Novell, but in accelerating the movement toward transparent multivendor computing.

When he co-founded The Burton Group in 1989, Craig began to study the concept of metadirectory in earnest. As CEO, president and principal analyst of TBG, Craig provided independent market analysis on network computing technology and industry trends.

Through his subsequent work at Burtonian, Craig has continued to be a key voice in the development of Internet identity infrastructure, Information Cards, VRM (Vendor Relationship Management), and event-based programming in the cloud. He also serves as Distinguished Analyst at the firm of Kuppinger Cole.